What are your business hours?
What kind of food do you feed & how often do you feed?
Is someone there all the time?
Can I board my dog and cat in the same run together?
Will my pet be put in with someone else's pet/s?
My pet is aggressive, will you board it?
My dog is a fence climber.
My pet is scared of loud noise, thunder etc.
Do you do pet day-care?.
My pet does not like men.
My pet does not like women.
Do you tranquilize the pets?
If needed will you contact My veterinarian or another?
Can my dog have extra play time?
Can I check my pet In/Out outside of regular business hours?
Are you open on Holidays?
What are your daily boarding rates?
What vaccinations do you require?
Can I cancel my reservations?
Can I bring my pet's bed/crate?
Can I bring my pet's toys?
Can I bring my pet's food dishes?
Can I bring my pet's own food?
My pet is on medication, will you give it?
Can someone else pick my pet up for me?
I have a family emergency is there anyway of checking my pet in after hours ?
If you can not find an answer to your question please contact
FLPetResort
Can I cancel my reservation?
Yes, you can. We do ask that you give us at least a 24 hour notice of cancellation to avoid being charged. Often times we are turning customers away when in fact we could have taken them had the customer called and canceled their reservation instead of just not showing up.
DO NOT E-MAIL your cancellation - You MUST call us at 452-6828 or 1-800-823-6828
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Can I bring my own pets bedding/crate?
Yes, you can bring your pets bedding as long as it is machine washable. If you bring a pillow and your pet starts to chew it up we will take it away.
If your pet is used to sleeping in a crate that is fine also, if it is a small pet. If you have a medium or large dog we ask that you bring just the bottom half of the crate for the dog to lay in.
Often times large dogs will jump up on top of the crate and then intimidate the dogs around it.
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Can I bring my own pets toys?
Yes, you can.
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Can I bring my own pets bowls?
Yes, but we do prefer to use our own stainless steel food and water bowls.
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What kind of food do you feed & how often?
We feed only Quality pet foods for dogs & cats. We generally feed twice a day unless you specify otherwise. Some people like to feed their pets once a day and some up to three times a day. Just let us know how you want your pet fed.
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Is someone there all the time?
Someone is on the grounds 24 hours a day, however on occasion we might go out to dinner or the movies etc, at which time we might be away for an hour or two.
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Can I bring my own pets food?
Yes. We understand that some pets are on special diets, or have sensitive stomaches and do not do well with a change of diet. We do ask that you ONLY bring as much food as your pet will need for his/her stay. Please do not bring in a 20lb or 40lb bag of food for just a couple of days stay. Please...
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My pet is on medication, will you give it?
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Vaccinations:
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Daily Fee Schedule
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Business Hours
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Holiday Hours
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Checking in/Out other than regular business hours
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Family Emergency
You can call 799-5882 if this is a "TRUE" EMERGENCY and you need to check your pet in after hours so you can leave town as soon as possible. This is my personal cell phone. If this service is abused I will have the number changed and no longer offer this service. Please be considerate.
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Can my dog and cat be together?
Sorry, but dogs and cats are boarded in separate areas of the facility. A cat in the dog area would probably be very scared of all the strange dogs and vise versa.
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Will my pet be in with someone else's pets?
No, only your own pets will be roomed together. We do not allow pets from multiple families to room or play together.
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My pet is aggressive.
Each case is handled individually. After we talk to you at great length we will make a decision as to if we will board your pet. We will not take a chance on an employee getting bitten or hurt.
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My dog is a fence climber.
For those dogs that are fence climbers we have covered runs available. When the dogs are taken outside they are NOT let off their leash even in the 6' fenced in area's.
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My pet is scared of thunder and loud noises.
For those dogs scared of loud noises we will put them in covered runs. We might also suggest that YOU get some tranquilizers from your veterinarian if boarding over the 4th of July or during stormy weather season.
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Do you offer Day Care services?
We do offer day care. The charge would be a days boarding charge and if we had to let you in or out outside of regular business hours there could be an additional charge.
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My pet does not like men.
If you let us know about this we can arrange to have a women take care of your pet.
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My pet does not like women.
If you let us know about this we can arrange to have a man take care of your pet.
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Do you tranquilize the pets?
We will only give pets tranquilizers if you bring them with you and want them given, or if for some reason we have to take your pet to the veterinarian and he prescribes them for you. We do not keep tranquilizers on hand here...you must bring them with you. There is an additional $.50 charge per time given.
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Can someone else pick my pet up for me?
If you want to have someone else pick up your pet, you must leave us the person's name. Also if you have not prepaid the boarding charges, who ever picks the pet up will have to pay at that time.
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If needed will you contact MY veterinarian?
IF we feel your pet needs veterinarian care we will always make a very strong attempt to contact YOUR pets veterinarian. Only if it should be an emergency and we can not get through to your veterinarian will we contact another veterinarian.
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Can my dog have extra play times ?
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